FAQ's

"Can I wear waistbeads?"

Absolutely, YOU can! Waistbeads are all inclusive. Your size, shape, color or curves does not dictate your worthiness to practice self-love and adornment through waistbeads! If your heart says that your are ready, Listen to it! 

 Tying Tutorial

Watch here: How to tie your waistbeads!

 What you need to know before you purchase waistbeads

*Measurements

You have to measure your waist in inches. If you do not enter your measurements, your order will not be processed until all information is received. We can not use your pant size. To ensure proper sizes are made please measure the widest area of your waist. This will give you plenty of room to decide where on your waist that your waistbeads will rest. YOU MUST ADD WAIST MEASUREMENTS IN INCHES TO THE "NOTES" SECTION ON YOUR CART FOR YOUR ORDER TO BE FULLY PROCESSED.​​

*Forms of Payment

You do not need to log in or create an account with PayPal to make a purchase. You can check out as a guest via the PayPal Portal using your card information.​​

*Ordering

YOU MUST ADD WAIST MEASUREMENTS IN INCHES TO THE "NOTES" SECTION ON YOUR CART FOR YOUR ORDER TO BE FULLY PROCESSED.

If you placed an order and would like to add an item, you will have to place another order. Once orders are placed they can not be changed.

​*Shipping

When your order is ready to be shipped, you will be emailed a United States Postal Service (USPS) tracking number. Once USPS has your package all shipping questions should be turned to USPS. 

Orders generally ship 7-14 business days after purchase. Expect an increase of shipping times due to national shipping delays.

If you paid with PayPal and have a wrong shipping address on file, you will need to contact PayPal and update your address before we can ship it out to that address or it will be shipped out to the address provided through PayPal. If the item(s) have not shipped, please contact us immediately. If the item(s) have shipped you will have to contact USPS. 

Please make sure all email addresses and shipping addresses are correct. If shipping address is incorrect you will be charged for another shipping label. Your item(s) must be received back to us before we're able to ship to the correct address. If your items are not able to be retrieved you will have to place another order. Pastiche' is not responsible for missing or lost packages. Please contact USPS to file a claim.   ​ 

 

*Returns and  Exchanges

What is your return policy? ALL SALES ARE FINAL

What is your exchange policy for product orders? ALL SALES ARE FINAL

"It's not the color I was expecting"

We try our best to display photos that reflect accurate colors of our strands. Monitor display vs. in-person color may vary.

"My waistbead broke or color changed"

Although lots of time and research has gone into providing quality waistbeads made from the best materials possible, waistbeads breaks are possible due to unforeseen circumstances (wearer accidents, unsecure tying, sharp or fragmented bead. etc.). Color changes may appear (primarily in metallic and red/pink shades), this is simply due to the nature of the metallic coatings and dye's. These instances are entirely out of our control. But just as seasons change and people grow, changes in our appearances don't make us any less BEAUTIFUL!!!